Privacy Policy

1. About Us

YourPowerAgent is a website owned and operated by RevUno Pty Ltd ABN 67 889 750 702 (“RevUno”, “we”, “us”, “our”), a company registered in Victoria, Australia. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein, as well as the Privacy and Data Protection Act 2014 (Vic).

2. Information We Collect

We may collect the following categories of personal information:

• Identity data: First name
• Contact data: Email address, mobile phone number
• Location data: Postcode
• Energy profile: Energy type (electricity, gas, or both), approximate monthly spend, solar panel status
• Technical data: IP address, browser type, device type, pages visited, time on page, referral source
• Communications data: Messages you send us via the contact form

We collect this information only when you voluntarily provide it (e.g. by submitting a form) or automatically through standard web analytics. We do not collect sensitive information as defined under the Privacy Act.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide you with personalised energy deal comparisons and cashback recommendations
• To send you step-by-step switching guides and deal alerts
• To communicate with you about our services
• To improve our website and service offering through analytics
• To comply with our legal obligations
• To detect, prevent, and investigate fraud, security breaches, or illegal activity

We will never use your information for automated decision-making that has a legal or similarly significant effect on you without your explicit consent.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use Supabase (database), Resend (email delivery), and Vercel (hosting). These providers are contractually bound to handle your data securely and only for the purpose of providing services to us.
• Referral platforms: If you choose to sign up through TopCashback or ShopBack via our referral links, those platforms operate under their own privacy policies. We do not pass your personal details to these platforms — you sign up directly with them.
• Legal requirements: We may disclose your information if required by law, court order, or regulatory authority.

5. Data Storage and Security

Your data is stored securely on Supabase servers located in Australia and/or the United States. We implement industry-standard security measures including:

• TLS encryption in transit and AES-256 encryption at rest
• Row-level security policies on all database tables
• Rate limiting and bot protection on all endpoints
• Regular security monitoring and error logging

No method of transmission over the internet is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

7. Cookies and Tracking

We use session-based identifiers (stored in sessionStorage) to track anonymous usage patterns and improve the user experience. We do not use third-party advertising cookies. You can disable JavaScript or use browser privacy settings to limit tracking, though this may affect site functionality.

8. Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Lead data is retained for a maximum of 3 years. Analytics event data is retained for 12 months. You may request deletion at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last updated” date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy enquiries, complaints, or to exercise your rights, please contact: